AB&B Federal Credit Union
The Problem:
Mick Volmer, CIO, AB&B Federal Credit Union, knew he was paying some level of unneeded margin, but wasn’t sure exactly where the extra fees were hiding. Of course, this small padding in many places negatively impacted Mick’s overall IT budget. He says, “managing our IT budget is more difficult these days due to the number of areas of the business that are now digital and the increased number of technology vendors to vet and manage along with the increased need for information security—and all of these issues continue to grow.”
The Solution:
Mick looked to TechTrust to review one of his existing contracts (Microsoft) to find some cash back. Mick was surprised and how simple and transparent it was to work with TechTrust. “There was no salesmanship or games,” he said.
The Result:
“Working with TechTrust on our Microsoft contract saved our organization tens of thousands of dollars this year and will continue to do so annually—and it was one of the easiest transactions I’ve ever made. I’m confident we will be procuring many of our tech vendor contracts thru TechTrust moving forward.”
He continues, “the real eye-opener for me is that every seller has a built-in margin for a salesperson to sell me all the products and services I buy. And sometimes, I buy things from salespeople who don’t add any value. So even though I’m going direct, there’s a sales cushion there. So if I can reduce our costs and save money on a one-time basis or ongoing with TechTrust, then I’m going to do exactly that.”
